Responsible Gaming at 8mbe
8mbe believes gaming is for fun — not for stress or harm. Use our safety tools and support to keep your gaming experience healthy and enjoyable.
Our Commitment
8mbe makes your safety our top priority. Online gaming is a form of entertainment, and we want you to always play with enjoyment. However, we know that for some players, gaming can get out of control. That is why we provide various tools and support to help you stay in control at all times.
Responsible gaming means knowing your limits and playing within them. Gambling should never be seen as a source of income or a solution to financial problems. When playing at 8mbe, stay within your means and only spend money you can afford to lose.
Playing on our platform is permitted only for those aged 21 or above. We have age verification in place to keep minors away from gaming. If you have children or teenagers at home, we recommend using parental control software on your devices.
Safety Tools
8mbe offers the following features to help you stay in control of your gaming.
Deposit Limit
Set a cap on how much money you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase the limit, a waiting period applies.
Session Time Limit
You can set a time limit for how long you play in each gaming session. When the time is up, you will be reminded to take a break.
Self-Exclusion
If you feel you need a temporary break from gaming, you can suspend your account for a set period. This break can range from 7 days to a longer term.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. Once you reach this limit, your session will be closed automatically.
Cooling-Off Period
Use the cooling-off period to avoid making decisions in the heat of the moment. During this time you will not be able to log in or deposit, making it easier to keep a clear head.
Direct Support
For any gaming-related concerns, our 24/7 live chat support team is always ready to help. Support is available in both Bengali and English.
Recognize the Signs of a Problem
Gaming addiction can grow gradually and often goes unnoticed. If any of the following signs apply to you, it is time to seek help.
- You tend to bet more money to try to recover what you have lost.
- You have tried to stop gaming but failed or feel restless when you do.
- You are neglecting family, friends, or work because of gaming.
- You are spending beyond your set budget or borrowing money to play.
- You are gaming in secret or hiding the truth from your family.
- You feel anxious, depressed, or irritable when you are not gaming.
- You cannot focus on daily tasks and gaming is constantly on your mind.
Tips for Healthy Gaming
Follow these simple tips to enjoy gaming responsibly.
Set a Budget Beforehand
Before you start playing, decide the maximum amount you will spend that day. Do not go beyond that limit, whether you win or lose.
Stick to a Time Limit
Avoid playing for long stretches in one go. Take regular breaks and spend time with family and friends.
Consider Your State of Mind
Never play when you are stressed, anxious, or under the influence of alcohol. Make decisions with a clear and calm mind.
See Gaming as Entertainment
Do not expect to earn money from gaming. It is a form of entertainment — like watching a film or playing a sport.
Do Not Chase Losses
Placing more bets to try to recover lost money is the most dangerous behaviour. Accept the loss and take a break.
Get Support
If you feel gaming is having a negative impact on your life, contact the 8mbe support team today. We do not judge — we only help.
To set self-exclusion or limits: go to your account settings or let the support team know directly. We will act promptly.
Account Controls in Detail
8mbe gives you full control over your gaming experience. Below are details on our main control features.
Deposit & Loss Limits
Set daily, weekly, or monthly deposit limits on your account. Once a limit is set, it applies immediately. Lowering a limit takes effect right away, but increasing it is subject to a cooling period — this is intentionally designed to prevent limits from being raised on impulse.
Self-Exclusion
If you want to take a temporary break, exclude yourself for a set period. During this time you will not be able to log in to the platform. When the break ends, your account will not reopen automatically — you will need to contact us via live chat. A permanent closure option is also available.
Gaming History & Reports
You can view your gaming history, deposit and withdrawal records, and spending details from your account at any time. Reviewing this information regularly makes it easier to stay aware of your gaming behaviour.
Note
If you have any questions about using the gaming tools or cannot change the settings yourself, let our live chat support team know.
Email: [email protected]
Live Chat: Available 24/7
Play Safely and Responsibly at 8mbe
Start your gaming experience at 8mbe today with all the safety tools at your disposal.
For Ages 21 and Above Only